EUCS IDAM End User Guidance

Access user guides, technical advice, and Identity and Access Management (IdAM) policies. Use this page to raise service requests and queries.

Service Requests

If your query does not match the requests below, email the EUCS IDAM Team.

Category	Task	How to raise the request
Account Management	Add user account (MOJO Production)	Request new user account
	Delete user account (MOJO Production)	Request account deletion
	Request service account (MOJO Production)	Request service account access
	Add or remove guest account (MOJO Production)	Email the EUCS IDAM Team
	Add or remove privileged account (MOJO LIVE, NLE, or DEV)	Manage privileged account
	Add or remove privileged account (DOM1 Dev / NLE)	Email the EUCS IDAM Team
Application Consent	Approve delegated application consent	Request via a formal demand for business justification review. Follow demand guidance
Security Groups	Add or remove a user	Group owners perform these tasks. If the owner is unavailable, email the EUCS IDAM Team
	Create a new security group	Raise a demand request. Follow demand guidance
Access Packages	Add, amend, or delete a user	Manage access package user
	Create or amend an access package	Submit new demand request
	Create custom roles or service principals	Submit new demand request
Single Sign-On	Create an application registration	Submit new demand request or use self-service registration
	Delete an application registration	Submit new demand request
	Renew secret or certificate	Renew Entra ID certificate/secret. Application owners can update secrets directly.
Multi-Factor Authentication	Manage MFA tokens	Use the Technology Portal to assign or delete tokens.

Integration guidance for the internal Ministry of Justice workforce.

Integration guidance for professional bodies and non-Ministry of Justice users.